Welcome, adventurers, to The Dragon Shop! Here, we combine mythical wonders with geeky treasures to bring you the finest fantasy and fandom items. If your journey leads you to questions, seek answers below or summon our Support Team via support@shop4dragon.com.

What happens if my order doesn’t arrive?

Fear not, noble traveler. If your items fail to arrive within 35 business days from the date of purchase, simply contact us at support@shop4dragon.com. We offer a 100% guarantee for a replacement or refund — no riddles or quests required. Your gold (and peace of mind) is safe with us.

Additionally, all orders are covered by PayPal Buyer Protection for 180 days to ensure your journey through The Dragon Shop is as secure as a dragon’s hoard.

How do I check the status of my order?

Once your order has been fulfilled and shipped, you’ll receive an email with a personal tracking number. This tracking number allows you to monitor your parcel’s epic journey through various shipping services.
Lost your tracking number? Send us an email — we’ll help you track it down like a ranger scouting for clues.

Note: Orders are processed and shipped as quickly as possible, often on the same day or the day after your purchase.

How long does delivery take?

Patience, young squire! Good things (and enchanted goods) take time:

• US: 7–14 business days
• Europe: 14–21 business days
• Rest of the World: Please allow up to 35 business days for delivery.

If your parcel doesn’t arrive within the expected time, contact us, and we’ll issue a full refund or arrange a replacement faster than a wizard can cast Teleport.

Do you deliver internationally?

Absolutely! The magic of The Dragon Shop knows no borders. We ship to most realms across the globe. If you’re unsure about your location, send us a message, and we’ll confirm whether your kingdom (or humble village) is within our reach.

I ordered multiple items — why are they arriving separately?

Ah, the mysteries of logistics! Because we operate from several enchanted warehouses around the world, some items are shipped separately. This means you may receive one item before the others. Do not be alarmed — the rest of your treasures are simply on their own grand quests and will arrive soon enough.

What if I made a mistake with my shipping address, size, or variant?

If you’ve mistakenly entered the wrong details, contact us at support@shop4dragon.com as soon as possible. While we’ll do our best to adjust your order, please note that our items are processed swiftly — often within the same day. If your order has already shipped, we might not be able to make changes, but we’ll still strive to find a solution.

Mistakes happen, even to the mightiest heroes — we’ve got your back.

Which payment methods do you accept?

All payments are securely processed through PayPal — no PayPal account required! Simply use your credit or debit card to complete your purchase.

For added peace of mind, PayPal provides Buyer Protection for up to 180 days. If you’re not satisfied, you can always negotiate through PayPal, though we’ll do everything in our power to resolve your concerns directly.

How secure is my personal information?

At The Dragon Shop, we guard your personal information like a knight guards a royal treasure. Here’s how we keep your data safe:

• All transactions are encrypted using SSL (Secure Socket Layer) technology — the same trusted system used across the internet for secure payments.
• Your credit card information is never stored on our servers. It remains secure with PayPal, ensuring only what’s needed to complete the transaction is shared.

Rest assured, your information is in safe hands — no goblins or cyber bandits will get their hands on it.

Are there any additional fees, such as customs or taxes?

Depending on your location, your kingdom’s customs office may impose additional duties or taxes on your package. While we do our best to streamline the process, any additional fees are the responsibility of the recipient. If you have concerns, feel free to contact us — we’ll try to provide guidance.

Do you accept returns or exchanges?

We want you to love your loot! If you’re unsatisfied with your purchase for any reason, please contact us within 30 days of receiving your order. We’ll work with you to arrange a return, exchange, or refund.

Note: Returned items must be in their original condition. Any dragon-scale armor or enchanted artifacts must be unworn and unscathed!

Who do I contact for further questions or issues?

If you need assistance or have questions that aren’t covered here, our support team is available 24/7 to help. Summon us by emailing support@shop4dragon.com, and we’ll respond as swiftly as an elven arrow.

Why should I shop at The Dragon Shop?

Great question! Here’s why:

• A curated collection of geeky, fantasy, and fandom treasures for every adventurer.
• Guaranteed satisfaction with a no-questions-asked refund or replacement policy.
• Global shipping, secure payments, and customer support as loyal as your party cleric.

At The Dragon Shop, we don’t just sell items — we deliver magic.

If you’ve got any other queries, don't hesitate to reach out. Happy questing, and may your loot always be legendary! 🐉✨